Consumer
Rights Related to Automobile Insurance
In November of 1988 Proposition 103 (Prop.103) was enacted into law by the voters of
California. Prop. 103 provides many consumer protections related to purchasing and
maintaining automobile insurance.
The following are some of the key provisions of Prop. 103 which protect your rights as
an insurance consumer:
Good Driver Provision.
Prop.103 established a legal definition of a "Good Driver" in this state.
As defined, a Good Driver is a person who has been licensed for at least three consecutive
years and has no more than one point on his or her driving record. Certain major
violations may be considered for periods of seven, e.g., a DUI (Driving Under the
Influence).
Every automobile insurance company licensed in California must offer
coverage for Good Drivers. No insurer can refuse to offer
coverage if you qualify as a Good Driver. If you are a Good Driver and you are denied the
opportunity to buy insurance from the company of your choice, then call the California
Department of Insurance for assistance. Also, it is important to note that your
rates as a Good Driver must be at least 20% lower than a non-Good Drivers rates
would be at the same insurance company.
Cancellation/Nonrenewal Provisions. Prop.103
established new criteria which determine an insurers ability to cancel or non-renew
your policy. There are only three reasons an automobile policy can be
canceled/non-renewed once it is issued:
- Fraud/material misrepresentation;
- Non-payment of premium; or
- Substantial increase in the hazard insured against.
Note: In relation to a cancellation for nonpayment of
premium, your insurer must provide you with 10-day written notice after the payment due
date before the insurer can effectively cancel the policy. This gives you an opportunity
to pay the past due premium and keep the policy in force or to secure other insurance.
Determination of Rates. Prop.103 established uniform
guidelines upon which your auto rates would be determined. The primary factors are
as follows:
- The operators driving safety record;
- The number of miles driven annually;
- The number of years of driving experience.
There are 16 secondary rating factors which may be used in any combination to determine
your specific rates and calculate your individual premium based on an insurance
companys filing with the California Department of Insurance (CDI). The
secondary factors must not be weighted as heavily as the primary factors in the rate
premium calculation. These secondary rating factors may include marital status,
frequency and severity of claims in the geographic area where your car is garaged, gender,
vehicle type, etc.
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